privacy policy
Data protection declaration 1) Information about the collection of personal data and contact details of the responsible contact person
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.
1.2 The controller of this website, within the meaning of the General Data Protection Regulation (GDPR), is VoqueVault. The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the data controller). You can recognize an encrypted connection by the character string “https://” and the lock symbol in the browser bar. If you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following information that is technically necessary for us to display the website to you: Our visited website Date and time of access Amount of data transferred in bytes Source/reference from which you accessed the page Browser used Operating system used IP address (possibly in anonymized form)
The processing is carried out in accordance with Article 6 (1) (f) of the GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to retrospectively check the server log files if there are specific indications of illegal use.
3) COOKIES In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our business partners (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, we collect and process certain user data on an individual basis, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a certain time, which may vary depending on the cookie. In some cases, cookies are used to simplify the ordering process by saving settings.
Insofar as individual cookies used by us also process personal data, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the fulfillment of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and efficient design of the website visit. We may work with advertising partners to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the above-mentioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case in the following sections. Please note that you can adjust your browser settings so that you are informed when cookies are set and can decide individually whether to accept them
or to exclude the acceptance of cookies in certain cases or in general. Each browser handles the settings for cookies differently. How you can change your cookie settings is described in the help menu of the respective browser. You can find this for each browser under the following links:
Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies Please note that the functionality of our website may be limited if you do not accept cookies.
4) CONTACTING US When you contact us (e.g. via a contact form or by email), personal data is collected. The data collected in the case of a contact form is indicated in the respective contact form. This data is used only to answer your inquiry or to establish contact and for the associated technical administration
. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6(1)(f) GDPR. If the purpose of your contact is to conclude a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted after processing your request; this applies if it can be inferred from the circumstances that the relevant facts have been finally clarified and insofar as there are no legal storage requirements.
5) Processing of data for opening a customer account and for fulfilling a contract
Pursuant to Article 6(1)(b) GDPR, personal data will continue to be collected and processed if you provide it to us for the purpose of fulfilling a contract or opening a customer account. The data collected is determined by the respective input form. You can delete your customer account at any time by sending a message to the address of the controller. We store and use the data you provide to fulfill the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these deadlines, unless you have expressly consented to the further use of your data or we have a legally permissible further use, about which we will inform you below.
6. USE OF YOUR DATA FOR DIRECT MARKETING PURPOSES
6.1 Registering for our e-mail newsletter If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only information required to send the newsletter is your e-mail address. Any further information is provided voluntarily and is used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will not send you a newsletter by e-mail until you have expressly confirmed that you agree to receive the newsletter. We will then send you a confirmation e-mail in which you confirm that you wish to receive future newsletters by clicking on a corresponding link. By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6 paragraph 1 letter a of the DSGVO. When you sign up for the newsletter, we store your IP address as registered by your Internet Service Provider (ISP) along with the date and time of registration so that we can track any possible misuse of your email address at a later point in time. The data that we collect when you sign up for the newsletter is used exclusively to promote interviews via the newsletter.
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controllers named at the beginning of this document. When you unsubscribe, your e-mail address will be deleted from the newsletter distribution list immediately, unless you have expressly consented to the further use of your data or we reserve the right to further use your data in a legally permissible manner, about which we will inform you in this statement.
6.2 Sending newsletters to existing customers If you have provided your e-mail address in connection with the purchase of goods or services, we reserve the right to send you offers at regular intervals for similar products or services that you have already purchased from our range. No separate consent is required to access these offers. The relevant data processing is carried out exclusively on the basis of our legitimate interest in personalized direct mail in accordance with Art. 6 (1) point f GDPR. If you have initially objected to the use of your e-mail address for this purpose, no mailings will be sent from our side. You have the right to object to the use of your e-mail address for the aforementioned marketing purposes at any time with effect for the future by notifying the controllers named at the beginning. Only transmission costs at the basic rate will be charged for this. After receipt of your objection, the use of your e-mail address for marketing purposes will be discontinued immediately.
7) DATA PROCESSING FOR ORDER PROCESSING
7.1 The personal data collected by us will be forwarded to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will forward your payment data to the credit institution commissioned with the payment as part of the payment processing, insofar as this is necessary for the payment processing. If payment service providers are involved, we will explicitly point this out to you below. The legal basis for the transmission of data in this case is Article 6 (1) (b) of the GDPR.
7.2 Use of payment service providers PayPal If you pay via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “prepayment” via PayPal, we will transfer your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). The transfer is carried out in accordance with Article 6(1)(b) GDPR and only to the extent necessary for the payment process. PayPal reserves the right to carry out a credit check for payment methods such as credit card via PayPal, direct debit via PayPal or, if offered, “purchase on account” or “payment by installments” via PayPal. For this purpose, your payment data may be passed on to credit reporting agencies in accordance with Article 6 (1) (f) GDPR based on PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check for the statistical probability of a payment default to determine whether the payment method is available. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. Further information about data protection, including information about the services used, can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still have the right to process your personal data if this is necessary for the contractual processing of payments.
If you choose the “SOFORT” payment method, your payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as “SOFORT”), to which we will forward the information you provided during the ordering process together with the information about your order in accordance with Art. 6 (1) point b GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data is transmitted solely for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this. Further information about SOFORT's data protection provisions can be found on the following website: https://www.klarna.com/sofort/databeskyttelse
8) We use your e-mail address to remind you to submit an evaluation of your order to the rating system we use, provided that you give us your express consent to do so during or after the order in accordance with Art. 6 (1) point a GDPR. You can revoke your consent at any time by sending a message to the controller.
9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook plugins with Shariff solution Additional costs for customs clearance and/or import duties are not included in the price and are to be borne by the customer. Our website uses so-called social plugins (“plugins”) from the social network Facebook, operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). To increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only by means of an HTML link. This type of integration ensures that no connection is established to Facebook's servers when you visit a page on our site that contains such buttons. When you click on the button, a new browser window opens and you are redirected to the Facebook page, where you can interact with the plugins (after entering your login details). Facebook Inc., based in the United States, is certified under the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook's data protection information: https://www.facebook.com/policy.php
9.2 Google+ plugins as a Shariff solution Our website uses so-called social plugins (“plugins”) from the Google+ social network, which is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). To increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only by means of an HTML link. This type of integration ensures that when you visit a page on our site that contains such buttons, no connection is yet made to the Google+ servers. When you click on the button, a new browser window opens and you are redirected to the Google+ page, where you can interact with the plugins (possibly after entering your login details).
Google LLC, based in the United States, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights and options for protecting your privacy, can be found in Google's data protection information: https://www.google.com/intl/de/policies/privacy/
9.3 Instagram plugins as Shariff solutionOur website uses so-called social plugins (“plugins”) from the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA (“Instagram”). To increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only by means of an HTML link. This type of embedding ensures that no connection is made to Instagram's servers when you visit a page on our site that contains such buttons. When you click on the button, a new browser window will open and the Instagram page where you can interact with the plugins (possibly after entering your login details).
Instagram LLC, based in the United States, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU. For information on the purpose and scope of data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to Instagram's data protection information: https://help.instagram.com/155833707900388/
10) ONLINE MARKETING
10.1 DoubleClick by Google This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“DoubleClick”). DoubleClick uses cookies to deliver ads that are relevant to users, to improve campaign performance reports, or to prevent users from seeing the same ads multiple times. With the help of a cookie ID, Google recognizes which ads are displayed in which browser and can thus prevent them from being displayed repeatedly. This processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6(1)(f) GDPR. In addition, DoubleClick may use the cookie ID to record so-called conversions in connection with advertising requests. This is the case, for example, when a user sees a DoubleClick advertisement and later visits the advertiser's website with the same browser and makes a purchase there. According to Google, DoubleClick cookies do not contain any personal data. Through the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data that Google collects through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of DoubleClick, Google receives the information that you have visited the corresponding part of our website or clicked on one of our ads. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider knows and stores your IP address.
If you wish to opt out of this tracking process, you can disable cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads; this setting will be deleted if you delete your cookies. Alternatively, you can contact the Digital Advertising Alliance at www.aboutads.info for information about cookie settings and how to make adjustments. Finally, you can set your browser so that you are informed when cookies are set and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited. Google LLC, based in the United States, is certified under the EU-US Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the European Union. For more information about DoubleClick by Google's privacy policy, please visit the following website: https://www.google.de/policies/privacy/
10.2 Use of Google AdWords Conversion Tracking This website uses the online advertising program “Google AdWords” and conversion tracking from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use the Google AdWords service to advertise our attractive offers on external websites with advertising material (so-called Google AdWords). Based on the data from the advertising campaigns, we can determine the success of the individual marketing measures. In this way, we try to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on a Google-served AdWords ad. Cookies are small text files that are stored on your computer. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this site and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can block this use by disabling the Google Conversion Tracking cookie through your browser under User Settings. You will then not be included in the conversion tracking statistics. We use Google Adwords on the basis of our legitimate interest in targeted advertising in accordance with Article 6(1)(f) of the GDPR. Google LLC, headquartered in the United States, is certified under the US-European Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the European Union. For more information about Google's privacy policy, please visit the following URL: https://www.google.de/policies/privacy/ You can permanently disable cookies for advertising settings by setting your browser software accordingly or by downloading and installing the browser support available at the following link: https://www.google.com/settings/ads/plugin?hl=de Please note that some features of this site may not be available or may be limited if you disable the use of cookies.
11) Web analysis services Google (Universal) Analytics Use of Google Universal Analytics This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your abbreviated IP address) will generally be transmitted to and stored by Google on servers in the United States. This website uses Google Analytics exclusively with the extension “_anonymizeIp ()”, which ensures anonymization of the IP address by shortening it and directly excludes personal information. With this extension, your IP address will be shortened by Google within the member states of the European Union or in other states that are party to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in the statistical evaluation of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or in browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you must click on this link again): Disable Google Analytics Google LLC, based in the United States, is certified under the US-European Data Protection Shield Agreement, which ensures compliance with the data protection level applicable in the European Union. This website also uses Google Analytics for a cross-analysis of visitor flows, which is carried out using a user ID. When visiting a page for the first time, the user is assigned a unique, permanent and anonymized ID that is used across devices. This makes it possible to assign interaction data from different devices and from different sessions to a single user. The user ID does not contain any personal data and does not transfer it to Google. You can object to the collection and storage of data via the user ID at any time with effect for the future. To do this, you must deactivate Google Analytics on all systems you use, for example in another browser or on your mobile device.
You can disable it by using a Google browser plug-in (https://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser plug-in or for browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works for this browser and only for this domain; if you delete your cookies in this browser, you will need to click on this link again): Disable Google Analytics
Further information about Universal Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376
12) RETARGETING/REMARKETING / REMARKETING Facebook Custom Audience via the pixel-code procedure This website uses the “Facebook pixel” of Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). With express consent, this can track the behavior of users who have viewed or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook advertising for statistical and market research purposes and can help to optimize future advertising efforts. The data collected is anonymized for us, so that we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a link with the respective user profile is possible and Facebook can use the data for its own marketing purposes in accordance with the data usage guidelines of Facebook (https://www.facebook.com/about/privacy/). You can allow Facebook and its partners to place ads on and off Facebook. For these purposes, a cookie may also be stored on your computer. These processing operations are only carried out with explicit consent in accordance with Article 6(1)(a) of the GDPR. Consent to use the Facebook pixel can only be given by users over the age of 13. If you are younger, we will ask you for the consent of your parents or guardian. Facebook Inc., headquartered in the United States, is certified under the US-European Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the EU. To disable the use of cookies on your computer, you can set your browser so that it no longer stores cookies or deletes cookies that have already been stored in the future. However, disabling all cookies may mean that some features on our website can no longer be performed. You can also disable the use of third-party cookies, such as Facebook, on the following Digital Advertising Alliance website: HTTPS://www.aboutads.info/choices/ Google AdWords Remarketing Our website uses the features of Google AdWords Remarketing, which we use to promote this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google sets a cookie in the browser of your device that uses a pseudonymous cookie ID and, based on the pages you visit, automatically enables interest-based advertising. The processing is carried out on the basis of our legitimate interest in the optimal marketing of our website in accordance with Article 6 (1) (f) GDPR. Further data processing will only take place if you have consented to Google linking your browsing history on the internet and in apps to your Google Account and using information from your Google Account to personalize the ads you see online. In this case, if you are logged in to Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google will temporarily link your personal information with Google Analytics data for audience-building purposes. You can permanently disable the use of cookies for advertising purposes by downloading and installing the browser plugin available at the following link: https://www.google.com/settings/ads/onwebAlternativt. You can contact the Digital Advertising Alliance at www.aboutads.info to obtain information about the setting of cookies and to adjust settings. Finally, you can configure your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for specific cases or in general. If you do not accept cookies, the functionality of our website may be limited. Google LLC, based in the United States, is certified under the US-European Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the European Union. Further information and the data protection provisions for advertising and Google can be found here: HTTPS://www.google.com/policies/technologies/ads/
13) RIGHTS OF THE DATA SUBJECT
13.1 The applicable data protection law informs you comprehensively about the processing of your personal data by the controller and the rights of the data subjects (information and intervention rights), about which we will inform you below: Right of access under Article 15 of the GDPR: In particular, you have the right to request information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or types of recipients to whom your data has been or will be disclosed, the envisaged storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure , the right to rectification, erasure, restriction of processing, the right to object to processing, the right to lodge a complaint with a supervisory authority, the source of your data if we did not obtain it from you, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the operations and the intended effects of such processing as well as your right to rectification in accordance with Article 16 GDPR: You have the right to the immediate correction of incorrect data concerning you and/or the completion of your incomplete data stored by us; Right to erasure in accordance with Article 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Article 17. 1 GDPR are met. However, this right does not apply in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims; Right to restriction of processing according to Article 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data that you dispute has been verified if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need the data to assert, exercise or defend legal claims, after we no longer need this data after the purpose has been achieved, or if you have objected due to your particular situation, as long as it is not certain whether our legitimate reasons prevail; Right to information in accordance with Article 19 GDPR: If you have submitted a request to the controller to rectify, erase or restrict the processing of your personal data, the controller is obliged to communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with Article 16, Article 17(1) and Article 18 GDPR respectively to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed about those recipients.
Right to data portability in accordance with Article 20 GDPR: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller controller, provided that this is technically feasible; Right to withdraw consent in accordance with Article 7(3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will delete the relevant data immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation; Right of appeal under Article 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the member state in which you live, work or in which the alleged violation occurred, without prejudice to any other administrative or judicial remedy.
13.2 Right to objectIf we process your personal data on the basis of our overriding legitimate interest in the context of a balancing of interests, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation. If you exercise your right to object, we will stop processing the data in question. However, we reserve the right to further processing if we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, fundamental rights and freedoms, or if the processing serves to establish, exercise or defend legal claims. If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes. You can exercise the right to object as described above. If you exercise your right to object, we will stop processing the relevant data for direct marketing purposes.
14) Retention period for personal data The retention period for personal data is based on the respective statutory retention periods (e.g. retention periods under commercial and tax law). After this period has expired, the corresponding data is routinely deleted if it is no longer required for the fulfillment or conclusion of the contract and/or we have no legitimate interest in further storage.
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.
1.2 The controller of this website, within the meaning of the General Data Protection Regulation (GDPR), is VoqueVault. The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the data controller). You can recognize an encrypted connection by the character string “https://” and the lock symbol in the browser bar. If you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following information that is technically necessary for us to display the website to you: Our visited website Date and time of access Amount of data transferred in bytes Source/reference from which you accessed the page Browser used Operating system used IP address (possibly in anonymized form)
The processing is carried out in accordance with Article 6 (1) (f) of the GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to retrospectively check the server log files if there are specific indications of illegal use.
3) COOKIES In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our business partners (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, we collect and process certain user data on an individual basis, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a certain time, which may vary depending on the cookie. In some cases, cookies are used to simplify the ordering process by saving settings.
Insofar as individual cookies used by us also process personal data, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the fulfillment of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and efficient design of the website visit. We may work with advertising partners to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the above-mentioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case in the following sections. Please note that you can adjust your browser settings so that you are informed when cookies are set and can decide individually whether to accept them
or to exclude the acceptance of cookies in certain cases or in general. Each browser handles the settings for cookies differently. How you can change your cookie settings is described in the help menu of the respective browser. You can find this for each browser under the following links:
Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies Please note that the functionality of our website may be limited if you do not accept cookies.
4) CONTACTING US When you contact us (e.g. via a contact form or by email), personal data is collected. The data collected in the case of a contact form is indicated in the respective contact form. This data is used only to answer your inquiry or to establish contact and for the associated technical administration
. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6(1)(f) GDPR. If the purpose of your contact is to conclude a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted after processing your request; this applies if it can be inferred from the circumstances that the relevant facts have been finally clarified and insofar as there are no legal storage requirements.
5) Processing of data for opening a customer account and for fulfilling a contract
Pursuant to Article 6(1)(b) GDPR, personal data will continue to be collected and processed if you provide it to us for the purpose of fulfilling a contract or opening a customer account. The data collected is determined by the respective input form. You can delete your customer account at any time by sending a message to the address of the controller. We store and use the data you provide to fulfill the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these deadlines, unless you have expressly consented to the further use of your data or we have a legally permissible further use, about which we will inform you below.
6. USE OF YOUR DATA FOR DIRECT MARKETING PURPOSES
6.1 Registering for our e-mail newsletter If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only information required to send the newsletter is your e-mail address. Any further information is provided voluntarily and is used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will not send you a newsletter by e-mail until you have expressly confirmed that you agree to receive the newsletter. We will then send you a confirmation e-mail in which you confirm that you wish to receive future newsletters by clicking on a corresponding link. By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6 paragraph 1 letter a of the DSGVO. When you sign up for the newsletter, we store your IP address as registered by your Internet Service Provider (ISP) along with the date and time of registration so that we can track any possible misuse of your email address at a later point in time. The data that we collect when you sign up for the newsletter is used exclusively to promote interviews via the newsletter.
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controllers named at the beginning of this document. When you unsubscribe, your e-mail address will be deleted from the newsletter distribution list immediately, unless you have expressly consented to the further use of your data or we reserve the right to further use your data in a legally permissible manner, about which we will inform you in this statement.
6.2 Sending newsletters to existing customers If you have provided your e-mail address in connection with the purchase of goods or services, we reserve the right to send you offers at regular intervals for similar products or services that you have already purchased from our range. No separate consent is required to access these offers. The relevant data processing is carried out exclusively on the basis of our legitimate interest in personalized direct mail in accordance with Art. 6 (1) point f GDPR. If you have initially objected to the use of your e-mail address for this purpose, no mailings will be sent from our side. You have the right to object to the use of your e-mail address for the aforementioned marketing purposes at any time with effect for the future by notifying the controllers named at the beginning. Only transmission costs at the basic rate will be charged for this. After receipt of your objection, the use of your e-mail address for marketing purposes will be discontinued immediately.
7) DATA PROCESSING FOR ORDER PROCESSING
7.1 The personal data collected by us will be forwarded to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will forward your payment data to the credit institution commissioned with the payment as part of the payment processing, insofar as this is necessary for the payment processing. If payment service providers are involved, we will explicitly point this out to you below. The legal basis for the transmission of data in this case is Article 6 (1) (b) of the GDPR.
7.2 Use of payment service providers PayPal If you pay via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “prepayment” via PayPal, we will transfer your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). The transfer is carried out in accordance with Article 6(1)(b) GDPR and only to the extent necessary for the payment process. PayPal reserves the right to carry out a credit check for payment methods such as credit card via PayPal, direct debit via PayPal or, if offered, “purchase on account” or “payment by installments” via PayPal. For this purpose, your payment data may be passed on to credit reporting agencies in accordance with Article 6 (1) (f) GDPR based on PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check for the statistical probability of a payment default to determine whether the payment method is available. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. Further information about data protection, including information about the services used, can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still have the right to process your personal data if this is necessary for the contractual processing of payments.
If you choose the “SOFORT” payment method, your payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as “SOFORT”), to which we will forward the information you provided during the ordering process together with the information about your order in accordance with Art. 6 (1) point b GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data is transmitted solely for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this. Further information about SOFORT's data protection provisions can be found on the following website: https://www.klarna.com/sofort/databeskyttelse
8) We use your e-mail address to remind you to submit an evaluation of your order to the rating system we use, provided that you give us your express consent to do so during or after the order in accordance with Art. 6 (1) point a GDPR. You can revoke your consent at any time by sending a message to the controller.
9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook plugins with Shariff solution Additional costs for customs clearance and/or import duties are not included in the price and are to be borne by the customer. Our website uses so-called social plugins (“plugins”) from the social network Facebook, operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). To increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only by means of an HTML link. This type of integration ensures that no connection is established to Facebook's servers when you visit a page on our site that contains such buttons. When you click on the button, a new browser window opens and you are redirected to the Facebook page, where you can interact with the plugins (after entering your login details). Facebook Inc., based in the United States, is certified under the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook's data protection information: https://www.facebook.com/policy.php
9.2 Google+ plugins as a Shariff solution Our website uses so-called social plugins (“plugins”) from the Google+ social network, which is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). To increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only by means of an HTML link. This type of integration ensures that when you visit a page on our site that contains such buttons, no connection is yet made to the Google+ servers. When you click on the button, a new browser window opens and you are redirected to the Google+ page, where you can interact with the plugins (possibly after entering your login details).
Google LLC, based in the United States, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU. The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights and options for protecting your privacy, can be found in Google's data protection information: https://www.google.com/intl/de/policies/privacy/
9.3 Instagram plugins as Shariff solutionOur website uses so-called social plugins (“plugins”) from the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA (“Instagram”). To increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only by means of an HTML link. This type of embedding ensures that no connection is made to Instagram's servers when you visit a page on our site that contains such buttons. When you click on the button, a new browser window will open and the Instagram page where you can interact with the plugins (possibly after entering your login details).
Instagram LLC, based in the United States, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU. For information on the purpose and scope of data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to Instagram's data protection information: https://help.instagram.com/155833707900388/
10) ONLINE MARKETING
10.1 DoubleClick by Google This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“DoubleClick”). DoubleClick uses cookies to deliver ads that are relevant to users, to improve campaign performance reports, or to prevent users from seeing the same ads multiple times. With the help of a cookie ID, Google recognizes which ads are displayed in which browser and can thus prevent them from being displayed repeatedly. This processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6(1)(f) GDPR. In addition, DoubleClick may use the cookie ID to record so-called conversions in connection with advertising requests. This is the case, for example, when a user sees a DoubleClick advertisement and later visits the advertiser's website with the same browser and makes a purchase there. According to Google, DoubleClick cookies do not contain any personal data. Through the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data that Google collects through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of DoubleClick, Google receives the information that you have visited the corresponding part of our website or clicked on one of our ads. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider knows and stores your IP address.
If you wish to opt out of this tracking process, you can disable cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads; this setting will be deleted if you delete your cookies. Alternatively, you can contact the Digital Advertising Alliance at www.aboutads.info for information about cookie settings and how to make adjustments. Finally, you can set your browser so that you are informed when cookies are set and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited. Google LLC, based in the United States, is certified under the EU-US Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the European Union. For more information about DoubleClick by Google's privacy policy, please visit the following website: https://www.google.de/policies/privacy/
10.2 Use of Google AdWords Conversion Tracking This website uses the online advertising program “Google AdWords” and conversion tracking from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use the Google AdWords service to advertise our attractive offers on external websites with advertising material (so-called Google AdWords). Based on the data from the advertising campaigns, we can determine the success of the individual marketing measures. In this way, we try to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on a Google-served AdWords ad. Cookies are small text files that are stored on your computer. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this site and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can block this use by disabling the Google Conversion Tracking cookie through your browser under User Settings. You will then not be included in the conversion tracking statistics. We use Google Adwords on the basis of our legitimate interest in targeted advertising in accordance with Article 6(1)(f) of the GDPR. Google LLC, headquartered in the United States, is certified under the US-European Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the European Union. For more information about Google's privacy policy, please visit the following URL: https://www.google.de/policies/privacy/ You can permanently disable cookies for advertising settings by setting your browser software accordingly or by downloading and installing the browser support available at the following link: https://www.google.com/settings/ads/plugin?hl=de Please note that some features of this site may not be available or may be limited if you disable the use of cookies.
11) Web analysis services Google (Universal) Analytics Use of Google Universal Analytics This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your abbreviated IP address) will generally be transmitted to and stored by Google on servers in the United States. This website uses Google Analytics exclusively with the extension “_anonymizeIp ()”, which ensures anonymization of the IP address by shortening it and directly excludes personal information. With this extension, your IP address will be shortened by Google within the member states of the European Union or in other states that are party to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in the statistical evaluation of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or in browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you must click on this link again): Disable Google Analytics Google LLC, based in the United States, is certified under the US-European Data Protection Shield Agreement, which ensures compliance with the data protection level applicable in the European Union. This website also uses Google Analytics for a cross-analysis of visitor flows, which is carried out using a user ID. When visiting a page for the first time, the user is assigned a unique, permanent and anonymized ID that is used across devices. This makes it possible to assign interaction data from different devices and from different sessions to a single user. The user ID does not contain any personal data and does not transfer it to Google. You can object to the collection and storage of data via the user ID at any time with effect for the future. To do this, you must deactivate Google Analytics on all systems you use, for example in another browser or on your mobile device.
You can disable it by using a Google browser plug-in (https://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser plug-in or for browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works for this browser and only for this domain; if you delete your cookies in this browser, you will need to click on this link again): Disable Google Analytics
Further information about Universal Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376
12) RETARGETING/REMARKETING / REMARKETING Facebook Custom Audience via the pixel-code procedure This website uses the “Facebook pixel” of Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). With express consent, this can track the behavior of users who have viewed or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook advertising for statistical and market research purposes and can help to optimize future advertising efforts. The data collected is anonymized for us, so that we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a link with the respective user profile is possible and Facebook can use the data for its own marketing purposes in accordance with the data usage guidelines of Facebook (https://www.facebook.com/about/privacy/). You can allow Facebook and its partners to place ads on and off Facebook. For these purposes, a cookie may also be stored on your computer. These processing operations are only carried out with explicit consent in accordance with Article 6(1)(a) of the GDPR. Consent to use the Facebook pixel can only be given by users over the age of 13. If you are younger, we will ask you for the consent of your parents or guardian. Facebook Inc., headquartered in the United States, is certified under the US-European Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the EU. To disable the use of cookies on your computer, you can set your browser so that it no longer stores cookies or deletes cookies that have already been stored in the future. However, disabling all cookies may mean that some features on our website can no longer be performed. You can also disable the use of third-party cookies, such as Facebook, on the following Digital Advertising Alliance website: HTTPS://www.aboutads.info/choices/ Google AdWords Remarketing Our website uses the features of Google AdWords Remarketing, which we use to promote this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google sets a cookie in the browser of your device that uses a pseudonymous cookie ID and, based on the pages you visit, automatically enables interest-based advertising. The processing is carried out on the basis of our legitimate interest in the optimal marketing of our website in accordance with Article 6 (1) (f) GDPR. Further data processing will only take place if you have consented to Google linking your browsing history on the internet and in apps to your Google Account and using information from your Google Account to personalize the ads you see online. In this case, if you are logged in to Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google will temporarily link your personal information with Google Analytics data for audience-building purposes. You can permanently disable the use of cookies for advertising purposes by downloading and installing the browser plugin available at the following link: https://www.google.com/settings/ads/onwebAlternativt. You can contact the Digital Advertising Alliance at www.aboutads.info to obtain information about the setting of cookies and to adjust settings. Finally, you can configure your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for specific cases or in general. If you do not accept cookies, the functionality of our website may be limited. Google LLC, based in the United States, is certified under the US-European Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the European Union. Further information and the data protection provisions for advertising and Google can be found here: HTTPS://www.google.com/policies/technologies/ads/
13) RIGHTS OF THE DATA SUBJECT
13.1 The applicable data protection law informs you comprehensively about the processing of your personal data by the controller and the rights of the data subjects (information and intervention rights), about which we will inform you below: Right of access under Article 15 of the GDPR: In particular, you have the right to request information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or types of recipients to whom your data has been or will be disclosed, the envisaged storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure , the right to rectification, erasure, restriction of processing, the right to object to processing, the right to lodge a complaint with a supervisory authority, the source of your data if we did not obtain it from you, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the operations and the intended effects of such processing as well as your right to rectification in accordance with Article 16 GDPR: You have the right to the immediate correction of incorrect data concerning you and/or the completion of your incomplete data stored by us; Right to erasure in accordance with Article 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Article 17. 1 GDPR are met. However, this right does not apply in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims; Right to restriction of processing according to Article 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data that you dispute has been verified if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need the data to assert, exercise or defend legal claims, after we no longer need this data after the purpose has been achieved, or if you have objected due to your particular situation, as long as it is not certain whether our legitimate reasons prevail; Right to information in accordance with Article 19 GDPR: If you have submitted a request to the controller to rectify, erase or restrict the processing of your personal data, the controller is obliged to communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with Article 16, Article 17(1) and Article 18 GDPR respectively to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed about those recipients.
Right to data portability in accordance with Article 20 GDPR: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller controller, provided that this is technically feasible; Right to withdraw consent in accordance with Article 7(3) GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will delete the relevant data immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation; Right of appeal under Article 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the member state in which you live, work or in which the alleged violation occurred, without prejudice to any other administrative or judicial remedy.
13.2 Right to objectIf we process your personal data on the basis of our overriding legitimate interest in the context of a balancing of interests, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation. If you exercise your right to object, we will stop processing the data in question. However, we reserve the right to further processing if we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, fundamental rights and freedoms, or if the processing serves to establish, exercise or defend legal claims. If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes. You can exercise the right to object as described above. If you exercise your right to object, we will stop processing the relevant data for direct marketing purposes.
14) Retention period for personal data The retention period for personal data is based on the respective statutory retention periods (e.g. retention periods under commercial and tax law). After this period has expired, the corresponding data is routinely deleted if it is no longer required for the fulfillment or conclusion of the contract and/or we have no legitimate interest in further storage.
